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POLICIES AND RULES

RULES

POLICIES

Cancel within 5 Cancel up to 5 days before check-in and get a full refund (minus service fees). day of your trip and the first night is non-refundable, but 50% of the cost for the remaining nights will be refunded. Service fees are refunded when cancellation happens before check-in and within 48 hours of booking.

No Smoking

Not suitable for pets

Check-in is anytime after 3 PM

Check out by 11 AM

Self-check-in with a key code

 

* Must climb stairs.

* Surveillance or recording devices on the property, front window viewing outside. 

Welcome to T&Z’s LogCabin!

 

The following is a list of house rules and helpful hints.

If you have any questions, please contact us at the number that will be given upon booking

and we will answer your questions promptly.

 

  • Have fun!

  • As this is our home, we kindly ask that you respect it and the contents.

  • Lake Robinson is a private lake that we do not have access to. All trespassers will be fined. Please do not go down to Lake Robinson. Lake Wallenpaupack is a public lake you can visit and do fun things at and is only 5 minutes away.

  • Being a family home, we also have a no-smoking policy (although you are welcome to smoke either out front or back).  If you do smoke outside, please be cautious with your buds and ashes and clean up appropriately. Any uncleaned ashtrays and surroundings would be subject to an additional cleaning fee.

  • When staying at our place we have a strict no drug use policy. This is the law not so much one of our rules.

  • We understand that accidents happen. But we do ask that you please let us know when they do. Chances are we can fix them as effortlessly as possible.

  • Please, no pets of any kind.

  • No additional overnight guests are allowed than what has been booked. If you need to add additional guests, please let us know and we will update your reservation accordingly using the booking process.

  • The easiest way to disrupt an enjoyable stay is a plumbing problem. To prevent this, we kindly ask you to please place things like sanitary napkins in the waste bin we’ve provided in the bathrooms. Only toilet paper should be flushed down the toilet as we do not want to have any problems with the septic system.

  • As most of the doors are original, and custom-built with the house, please use the latches to lock the doors when needed.

  • We request that prior to leaving; you put things where they belong. It is important to stress that we request you leave our cabin as you found it. Our cleaning fee goes towards the professional cleaning of the whole cabin, and it is not a maid service fee. Therefore, if the cabin is not left how it was when you arrived and is left a mess, there will be a $100 additional maid service fee billed through the Airbnb resolution center. In order to prevent this fee, please prior to check out:

    • Please strip all the beds that were used and take all the sheets and used towels downstairs to the basement, where our laundry room is. You are welcome to put the used sheets and towels on the floor inside our laundry room or in front of the laundry room door.  

    • Rinse and put any dishes in the dishwasher.

    • Place trash and/or recyclables in the receptacles outside next to the detached garage. Please make sure they are not left outside as animals do get in them.

 

Thank you!

Enjoy your stay at T&Z's LogCabin, Poconos

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